Our Guarantee

SHA CERLIN provides customers with 100% satisfaction with our SHA CERLIN branded items and services. If you are not happy with our service or product or in need of help, drop us an email at service@shacerlin.com and we won't stop working until you're satisfied.

 

We offer a 30-day return guarantee:

SHA CERLIN has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our products uses innovative forms of scenic, perception, and design to bring SHA CERLIN to life. If you receive an item not meeting expectations within 30 days from the date of delivery, please contact our service support team. Please refer to our Cancel & Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly. We want you to be our lifelong customers.

 

We guarantee you a quick response:

Our support team pledges that we answer your inquiries for up to 48 hours and will help and guide you for many years to come.

 

We guarantee your privacy will be respected:

We will not distribute your email address, receipt information, or any other personal information to others. We will never discuss your personal situation with anyone else. We want to earn your trust. We will always treat you with respect and we value your privacy. If you want to know more about how we use your information, please refer to our Privacy Policy.